Mission statement

Honesty, trust & respect. That’s how we like to work. That’s reflected in our logo, which depicts the much-loved, old-fashioned garden plant Honesty. Some might say our attitude to service is a little bit old-fashioned, as we put the patient first and go out of our way to make every visit a pleasure. Every decision we take has the needs and wishes of our patients at its heart.

Our aim is to create a welcoming environment in which our team of professionals provide the highest standard of care:

  • We’re always looking for new and innovative treatments using the latest technology available
  • We promise to listen with respect and respond to your concerns
  • We believe in openness and transparency so we’ll always clearly state the cost of proposed treatment in advance
  • We’ll do our best to run on time
  • We’ll provide dental work of the very highest standard in a relaxed and welcoming environment
  • We’ll always be professional, straightforward and caring towards our patients

Our standards

Here at Honesty we have set our standard high. With every decision we have thought about what our patients want and our team ensure the very best dental care each time you visit or contact us.

Complaints procedure

Open and accountable

In this practice we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service. If patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.

Practice Policy

Dedicated care & quality commitment

Our practice aims to provide dental care of a consistent quality for all patients; we strive to meet the high standards expected in any clinical setting. We expect all members of our dental team to work to these standards to help us achieve our aim of providing a quality service.

Data protection

Maintaining your privacy

In providing your dental care and treatment, we will ask for information about you and your health. Occasionally, we may receive information from other providers who have been involved in providing your care. This privacy notice describes the type of personal information we hold, why we hold it and what we do with it. Please note: all calls to the practice are recorded for training and monitoring purposes.

GDC & CQC Compliant

Statement of Purpose

We are fully CQC compliant: click here to read a copy of the latest report.

Working together

We like to create lasting relationships. By working together, we believe we’re able to give you the best possible care. We’ll listen to your thoughts and feedback as we thrive on open and honest communication. And in response we’ll continue to invest in new treatments, training and technology which respond to your needs.

But relationships are of course two way things. So in return we’d like you to help us to uphold the service we’re rightly proud of by arriving on time, following our advice to maintain the work we do, attending recommended follow up appointments and by paying within our terms. That’s to say we treat each other respectfully.

This way, we don’t waste valuable resources – which we can use to better care for you. And if you like our service enough to refer your friends, family and colleagues – we’ll thank you for your trust and valued custom – by giving you a little something back in return.

Call us
01274 533933

Find out more
Book a consultation

Call us
01274 533933

Find out more
Book a consultation